FAQ

Frequently Asked Questions

Explore this section for answers to a variety of common questions. We've compiled a comprehensive list to address your queries and provide helpful information. Save time and find the answers you're looking for right here.

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What are Nicotine Pouches?

Nicotine pouches are compact, pre-packaged pouches containing nicotine. Specifically designed to be placed between the gum and lip, these pouches eliminate the need for chewing or spitting. In contrast to traditional smokeless tobacco products, they do not contain tobacco leaf or necessitate combustion. This characteristic makes nicotine pouches a less harmful alternative to smoking or using conventional smokeless tobacco. Available in various strengths and flavors, nicotine pouches offer a discreet and convenient method for nicotine consumption.

How does Nicotine Pounches work

Nicotine Pounches is a type of smokeless tobacco product that originated in Sweden. It typically consists of ground tobacco mixed with salt, water, and flavorings, forming small, teabag-like pouches. Users place snus between the upper lip and gum, and nicotine is absorbed through the gums, facilitating a rapid delivery of nicotine. This method allows users to enjoy the effects of nicotine without the need for smoking.

How do you package the orders?

All orders are packed in discreet and secure packaging, without specific information about the contents.

When will my order be shipped?

We aim to dispatch packages every weekday. If your order is placed before 3:00 PM, it will generally be shipped on the same day. If your order is placed after 3:00 PM, it will be shipped on the following business day.

What is the delivery time, and what shipping options do I have?

1-3 business days from dispatch

2-4 business days from dispatch

You can choose between delivery to a parcel shop and delivery to a private address, and all shipments include tracking.

How do I return an order?

If you wish to return an order, please reach out to us via email at enquiry.cityofpods@gmail.com. We are here to assist you through the return process and provide any necessary guidance.